Walt Disney World Mobile Ordering Explained

One of the greatest recent changes to come to the Walt Disney World Resort is the ability to order and pay for your food ahead on the My Disney Experience mobile app. With most Quick Service restaurant locations now participating throughout the resort, you can now spend less time in line ordering and more time making those precious Disney memories! Today I’m going to talk about how you can place your order and the experience we had with mobile ordering on our most recent Walt Disney World tripWalt Disney World trip.

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Although we love eating at table service locations throughout the resort, its not always feasible or time effective to eat at these restaurants on a daily basis. Often we enjoy taking food back to our room after a busy day, or eating lunch in the parks and that is where mobile ordering has saved us lots of vacation time indeed! During our stay at the Polynesian Resort, Captain Cooks participated in the service as well as Contempo Cafe at Disney’s Contemporary Resort and we took advantage of the mobile ordering at these locations every day. On every occasion apart from one, our order was ready within a minimal wait time. On the occasion that it wasn’t, we had to wait just as long as waiting in line to order would, but the restaurant was exceptionally busy and management at the location did apologise for the delay.

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To start a mobile order, you first need to ensure that you have downloaded the My Disney Experience app to your mobile device, which can be found in the app store or Google store. Next you can either tap the + icon and select “Order Food”, or by selecting Dining in the drop down menu when using the map of the location you are in. From there, you can select the restaurant and tap on “Order Food”. The next page that opens up will allow you to build your order, listing the food and drinks available at that location. You can also customise certain menu items to your liking. Once you have selected your items, tap the basket icon at the top right of the page which takes you to your order summery. If you have a card linked to your My Disney Experience account it will show up here as a payment method, or you can add a new card as payment. Currently, you can only pay for your order using a credit card, debit card or Disney Dining Plan.

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Once you arrive at the restaurant, tap on “I’m Here, Prepare My Order”. A notification will then be sent to the app when your food is ready to collect from the window and enjoy!

All this talk of Disney food is making me hungry for sure!

Alannah x





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